About the role:
We’re looking for a Technical Product Manager to own the technical implementation and reliability of our eSIM and telecom services. You will work closely with Product, Telecom, Engineering, QA, and Support - turn vendor capabilities, coverage, plan rules, and provisioning requirements into reliable product solutions, from integrations and technical requirements to troubleshooting and post-release improvements.
What you'll be doing:
- Own the technical side of the eSIM lifecycle: provisioning, installation, activation, network registration, usage, top-ups, and edge cases.
- Work with ICCID, IMSI, EID, MSISDN, APN, SM-DP+, activation codes, plan mapping, and provisioning statuses.
- Launch and improve telco/vendor integrations involving APIs, webhooks, status mapping, error handling, logging, and monitoring.
- Investigate production issues with Support, Engineering, and Telecom and turn recurring problems into systematic improvements.
- Prepare clear requirements, acceptance criteria, and test scenarios for Engineering and QA.
- Own technical changes through release and post-release validation while keeping documentation and debug flows up to date.
What you'll need:
- Hands-on experience in telecom, eSIM, connectivity, roaming, MVNO/MVNE/MNO, or carrier integrations.
- Strong understanding of eSIM activation and provisioning flows, including ICCID, IMSI, EID, SM-DP+, APN, and network registration.
- Understanding of Apple/iOS eSIM provisioning, device compatibility, carrier/profile settings, and common installation and activation issues.
- Experience with telco/vendor APIs, webhooks, logs, errors, and production troubleshooting.
- Ability to translate complex technical issues into clear product and engineering requirements.
- Experience with Jira, Confluence, Notion.
- Languages: English (B2)
Benefits:
Fully remote work with an international team. Direct impact on the technical quality and reliability of a global eSIM product. Ownership of complex eSIM and telecom integrations from requirements through production. Close collaboration with Product, Telecom, Engineering, QA, and Support. Hands-on work with real-world roaming, provisioning, and connectivity challenges. Plenty of room to influence both product development and technical processes.
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